How ready is your business for AI?

SMEs are missing opportunities to innovate, grow, increase productivity and contribute more to the wider economy by not making effective use of artificial intelligence (AI), according to a new report.

Research carried out among small business owners by Censuswide for Google revealed that 59 per cent of those questioned had paused “game changing” ideas, because they didn’t have time to bring their innovations to life.

Almost two thirds (64 per cent) of UK SME owners believe that having more time to innovate could unlock significant revenue growth, with a third citing that their innovations could increase revenues by 30 per cent.

Economic analysis from business management consultancy Public First has also shown that AI-powered tools could boost SME productivity by 20 per cent.

This is comparable to adding an extra day to each working week – giving SME leaders more time to bring their game changing ideas to life.

Against this backdrop, Lancashire County Council, in collaboration with Code Institute, has launched a free AI Maturity Assessment to help businesses across the county understand their readiness for AI and identify the next steps in their journey.

The partnership will help businesses futureproof their operations and contribute to a stronger regional AI strategy.

It is designed to help businesses of all sizes, whether they’re just starting to explore AI or already implementing it by giving access to:

• A personalised AI readiness report
• A clear benchmark across six key areas: strategy, value, data, technology, people and governance
• Actionable recommendations to bridge capability gaps
• Access to expert-led guidance and short educational workshops

The initiative will also contribute to shaping Lancashire’s future AI skills strategy and funding programmes by building a regional picture of where support is most needed.

Companies can access the survey, which will provide them with their free AI readiness report, through the website of Boost, Lancashire’s Business Growth Hub: www.boostbusinesslancashire.co.uk

Making Tax Digital: Letters on their way

More than 200,000 sole traders and property owners required to move to the new digital tax reporting system from April 2026 will receive a letter from HMRC later this month.

Making Tax Digital (MTD) will apply to self-employed individuals and landlords if their ‘qualifying income’ – combined income from trading and property, measured before expenses – is more than £50,000.

Individuals who had filed their tax return for the year ended 5 April 2025 by 31 August 2025 should receive a MTD mandation letter if their 2024/25 tax return reported qualifying income of more than £50,000.

The letters advise that MTD will apply to the recipient from April 2026, and also contain guidance on how to prepare.

Taxpayers with qualifying income over £50,000, but who file their 2024/25 tax return on or after 1 September 2025 should be sent the same letter in February or March 2026, once the 2024/25 tax return filing deadline has passed.

MTD awareness letters will also be sent during November 2025, according to the trade body The Association of Taxation Technicians.

It says these will go to taxpayers who don’t have agents, and who hadn’t filed their 2024/25 tax return by 31 August 2025, but whose 2023/24 return reported qualifying income close to or above £50,000.

These letters will advise that recipients will need to comply with MTD from April 2026 if their qualifying income in the 2024/25 tax year was more than £50,000, and contain guidance on how to prepare.

They should then receive the mandation letter referred to above after 31 January 2026 if they need to comply with MTD from April 2026.

Receipt of either letter does not mean the taxpayer has been registered for MTD – registration remains the responsibility of the taxpayer or, by agreement, their agent.

• To discuss any issues raised by this article or any tax matters, please contact me on 01772 430000

Help is at hand over Identity Verification

As we reported in our October newsletter, the Economic Crime and Corporate Transparency Act (ECCTA), which became law in October 2023, has created a raft of new measures affecting companies and their directors.

Identity Verification is a new legal requirement under the ECCTA. This means that Companies House will require formal identity verification for anyone involved in running or filing on behalf of a company.

By law you will need to verify your identity if you are:

• a director
• the equivalent of a director – for example, a managing officer
• A PSC (Person of Significant Control) – someone who owns or controls a company
• Someone who files for a company, such as a company secretary

Whilst this is a procedure that individuals can perform themselves via GOV.UK, many clients have sought help from our team of company secretarial experts that have been specially trained to deal with the procedures and are on hand to help.

If you would like some help with this, WNJ is a registered ACSP, which means that we are able to assist you with the process.

However, this still does involve you having to complete cryptographic/biometric checks.

If you wish us to assist, please complete a copy of the form using the link below for each Director/PSC you wish to be verified and return to us together with a clear pdf copy of the relevant passport photo page.

You will then receive by email a personalised request to verify your ID through our software.

https://acrobat.adobe.com/id/urn:aaid:sc:eu:b9d9883f-3327-4b43-a98c-c80fc6661418

• If you have any questions, please contact us by email acsp@wnj.co.uk or call the WNJ office on 01772 430000 and ask to speak to the company secretarial team

How cyber secure are you?

Just over four in ten businesses have reported experiencing a cyber security breach or attack in the last 12 months.

That equates to around 612,000 UK businesses and 61,000 charities, according to official UK figures.

Phishing attacks remain the most prevalent and disruptive type of breach or attack – experienced by 85 per cent of businesses.

Businesses say these types of attacks are time-consuming to address because of their volume and the need for investigation and staff training.

By harnessing artificial intelligence, scammers can create highly convincing emails and messages that trick employees into revealing sensitive information or transferring funds.

With only five simple prompts information technology giant IBM was able to trick a generative AI model into developing highly convincing phishing emails in just five minutes.

Here are some key pieces of advice from IBM to help businesses stay prepared:

• When in doubt, call the sender: If you’re questioning whether an email is legitimate, pick up the phone and verify.
• Abandon the grammar stereotype: Dispel the myth that phishing emails are riddled with bad grammar and spelling errors. AI-driven phishing attempts are increasingly sophisticated, often demonstrating grammatical correctness. That’s why it’s imperative to re-educate employees and emphasise that grammatical errors are no longer the primary red flag. Instead, train them to be vigilant about the length and complexity of email content. Longer emails, often a hallmark of AI-generated text, can be a warning sign.
• Strengthen identity and access management controls: Advanced identity access management systems can help validate who is accessing what data, whether they have the appropriate entitlements and that they are who they say they are.
• Constantly adapt and innovate: The rapid evolution of AI means that cyber criminals will continue to refine their tactics. Businesses must adopt that same mindset of continuous adaptation and innovation. Regularly updating internal TTPS (Tactics, techniques, and procedures), threat detection systems and employee training materials is essential to stay one step ahead.

Staff awareness is the first line of defence against phishing AI. Regular training will help employees recognise AI-driven scams, understand the risks, and respond appropriately. Multi-layered security.

That multi-layered security, including firewalls, antivirus software, email filters, and intrusion detection systems, will provide comprehensive protection against AI threats and other cyber security risks.

Identity verification: Are you prepared?

Companies House will require identity verification for anyone involved in running or filing on behalf of a company

The Economic Crime and Corporate Transparency Act (ECCTA), which became law in October 2023, has created a raft of new measures affecting companies and their directors.

Identity Verification is a new legal requirement under the ECCTA. This means that Companies House will require formal identity verification for anyone involved in running or filing on behalf of a company.

In the first of a series of articles we look at what the implications are for business owners and directors.

By law you will need to verify your identity if you are:

• a director
• the equivalent of a director – for example, a managing officer
• A PSC (Person of Significant Control) – someone who owns or controls a company
• Someone who files for a company, such as a company secretary

When you need to verify varies depending on your role. Directors are required to provide their personal verification code in the company’s next confirmation statement after November 18, 2025.

A PSC, who is not a director, will need to verify within 14 days from the start of their birth month.

Individuals can verify their identity through several different means, including through accountancy and law firms registered as ACSPs – however, we cannot do this without co-operation from the individuals concerned.

One way is by using the ‘Verify your identity for Companies House’ service, which uses a Gov.uk One login to verify the identity across all UK government services online or through the Gov.uk One app available on Apple and Google.

There are some simple questions to find the best way to verify the user’s identity. Depending on the answers, ID can be verified using the app, by answering security questions online, or by entering details from a photo ID online and getting verification in person at a participating Post Office.

It will be an offence not to comply with the new ID verification requirement. Penalties could be charged for non-compliance once the system is up and running.

As an indication, the penalty for failure to file accounts on time ranges from £150 to £750 depending on company size.

If the ID procedures are not completed, companies will not be able to file their confirmation statements leaving them open to penalties and further action by Companies House.

It is understood that no documents will be filed at Companies House if the identification procedures for all directors and PSC’s have not been completed.

How to verify your ID

You can complete the ID verification yourself via GOV.UK, Verify your identity for Companies House, or in person at some Post Offices.

When you have completed the process, you will need to provide WNJ with your identity verification code to enable us to continue filing for your company.

Please email this to us at acsp@wnj.co.uk, giving details of the company/companies with which you are involved.

• If you have any questions, please contact us by email acsp@wnj.co.uk or call the office on 01772 430000 and ask to speak to the company secretarial team.

Rates revaluation – are you ready?

The Valuation Office Agency (VOA) is currently updating the values it holds for more than two million business and other non-domestic properties across England and Wales.

These values are used to calculate business rates bills. The future values come into effect in April 2026, but there are actions you can take now to be prepared.

If you own a property that might be liable to pay business rates – here is everything you need to know about the 2026 Revaluation.

What is a revaluation?

The VOA updates the rateable values of non-domestic properties in England and Wales every three years.
Rateable values are the amount of rent a property could have been let for on a set valuation date. For the 2026 revaluation, that date is April 1, 2024.
Rateable values are used by local councils to calculate business rate bills. Using this value as a basis, local councils will apply a standard percentage or ‘multiplier’ and details of any reliefs and discounts to give the amount to be paid.
Revaluations make sure that these bills are based on up-to-date information. A change in your rateable value does not always mean a change in your bill.

How can I access information about my business rates valuation?


You can view your property’s current rateable value through the Find a Business Rates Valuation service on GOV.UK.
If you want to see more details about your current valuation, check the details held on your property or request a change, you will need a business rates valuation account.
Future rateable values for non-domestic properties, that come into effect on April 1, 2026, will be published before December 31, 2025.
Once published, you will be able to see details about these valuations on your Business Rates Valuation Account, or through the ‘Find a Business Rates Valuation’ Service on GOV.UK.


What to do if you think your valuation is wrong?


If you believe your current valuation isn’t correct, you can ask the VOA to review it through your Business Rates Valuation Account.

First, you’ll need to complete a ‘Check’. This will allow you to correct or confirm factual details about the property.

If this doesn’t result in a change to your rateable value, you can decide to progress to a ‘Challenge’. You’ll need to provide evidence to support your case. There’s more information about this on the GOV.UK website.

It’s important to note that your rateable value can go up as well as down as part of this process.

You have from now until March 31, 2026 to contact the VOA about your current rateable value. You can contact the VOA about your new rateable value from April 1, 2026.

How does the VOA value a property?

It uses one of three methods, depending on the type of evidence available:
• In most cases, it analyses the rental market to understand what an appropriate value might be. This includes for shops and offices.
• Where there is little or no rental evidence available and the property’s main purpose is to make a profit, the VOA looks at any trading information to estimate a reasonable rent. This includes properties like large hotels and cinemas.
• For some specialist properties, like hospitals, it may also look at the yearly cost of a replacement property.

A rateable value for a property may not be the same as the actual rent paid for the property.

• To discuss any issues raised by this article please contact me on 01772 430000

Finding the right funding path

Mark Gibbons is Funding and Partnership Manager at Rosebud, which is part of Lancashire County Council’s Business Growth Service. Rosebud provides growth support and business loans for growing businesses based in the county.

Through its range of financial and growth support services Rosebud enables businesses across Lancashire to innovate, diversify and expand.

Mark says: “There is a well-worn saying in business that ‘fail to prepare, prepare to fail’ – and nowhere is that truer than when seeking funding.

“For any business considering funding, preparation is the single most important step towards success. Lenders and funders alike want to see that a business has done the groundwork and is clear about both its needs and its future plans.”

Define the need

The first step is to understand exactly what the funding is for. Being precise about the requirement and building in a contingency will not only strengthen the case for support but also demonstrate a clear focus on return on investment.

Select the funding fit

Equally important is considering the most suitable form of borrowing.

Overdrafts, term loans and asset-backed working capital facilities all offer different advantages depending on the circumstances, so identifying the right structure early on will save time and ensure a better fit.

Show commitment

Funders and lenders also look to see what commitment the directors and shareholders are making. The introduction of additional capital from within the business helps de-risk the opportunity and provides reassurance that the management team is prepared to back its own growth ambitions.

Prepare financials

Having up-to-date financial information readily available is another crucial step. Not only does this reduce delays in obtaining a credit-backed decision, it also builds confidence with the lender.

Accurate figures show professionalism and attention to detail, both of which give weight to the business case.

Expect due diligence

Alongside this, management should be ready to answer questions on performance and outlook. This is an essential part of a lender’s due diligence process and should not be seen as a negative sign. It is simply their way of getting to know the business in depth and identifying any potential issues at an early stage.

Tell the story

Numbers alone rarely tell the full story. It is important for business leaders to provide context, especially if there have been challenging periods or more recent improvements. Framing the financials within the broader narrative of the company can bring the application to life and help decision makers see the resilience and potential of the business.

Seek support

Finally, seeking support through the process can make all the difference. Accessing the right support ensures that opportunities are not missed and that the case presented is as strong as possible. With careful preparation, clarity of purpose and the right guidance, businesses put themselves in the best position to secure the funding they need to move forward with confidence.

Mark says: “Preparation is key. Lenders want to see that you have a clear plan for growth and a robust understanding of your financial position. Before applying for funding, businesses should ensure they have strong financial systems in place, up-to-date accounts and clear cashflow forecasts. Demonstrating consistent revenue growth, profitability – or a clear pathway to profitability – can significantly strengthen your application.

“It’s also important to assess whether the timing is right. Debt finance works best when it is used for momentum, not to solve fundamental business problems, cash flow issues or to get your business off the ground. Can you clearly show that funding will generate increased revenues to service new debt?

“I would also say, look at what services are available to support you and chose the best fit for you. Rosebud, for example, specialises in Lancashire only. We have a proud track record of backing businesses that have gone on to scale into multi-million-pound operations – and even take on the business moguls in the Dragons’ Den!

“When preparing to apply, treat the process as seriously as raising investment. You’ll need a solid business plan, detailed financial projections and evidence of good governance and a strong management team. Think about how you’ll communicate your growth story and prove that the business is able to responsibly manage and utilise additional borrowing.

“Finally, don’t overlook the additional support available. Alongside funding, Rosebud provides access to valuable networks, strategic advice and resources that can all support business growth.”

• To explore how Rosebud can support your business on its growth journey, visit https://bit.ly/rosebudbusinessgrowth

Landlords: Big changes are ahead

Just one in six landlords say they are fully prepared for the Renters’ Rights Bill, just months away from the legislation going live.

More than a third have either not heard of it or don’t know what it means for them, according to a new survey of 1,000 property investors.

Another 16 per cent have heard of it, but know very little about it, with 32 per cent saying they have a general understanding but still have questions.

The bill is entering its final stages in the Commons and is widely expected to be passed into law before the end of this month.

The changes in it are wide-ranging for landlords. It has been described as the biggest shake up to the private rented sector in more than 30 years.

The measures contained in the bill, include the abolition of Section 21 ‘no-fault’ evictions, a shift to open-ended periodic tenancies, and stronger Section 8 grounds for possession.

There will be limits on rent increases to once a year through a Section 13 notice, an end to rent bidding wars, a ban on asking more than one month’s rent upfront, plus new rights for tenants to request pets and protection from discrimination.

The government says that the bill will improve the current system for both the 11 million private renters and 2.3 million landlords in England. It says: “It will give renters much greater security and stability.”

The National Residential Landlords Association (NLRA) is advising its members to get ready for the changes.

That advice includes reviewing their portfolio, inspecting their properties and addressing any potential hazards.

It also says landlords should look at their processes around tenant referencing, advertising and logging complaints and issues.

And, if you use an agent to let or manage your properties, check they are ready for the changes.

Warning over bogus Stamp Duty claims

Homebuyers are being warned to avoid Stamp Duty Land Tax scams following a landmark Court of Appeal decision.

HMRC is calling on people purchasing properties to be vigilant of tax agents offering to secure Stamp Duty Land Tax (SDLT) repayments on their behalf where repairs are needed to a property they have bought.

Some agents have suggested that, for a fee, they can reclaim SDLT the buyer has already paid by saying that the property is non-residential, because it’s uninhabitable.

However, HMRC warns that making claims of this kind often leave the homeowner liable for the full amount of SDLT, plus penalties and interest.

A recent Court of Appeal judgment has confirmed that housing in need of repair is chargeable at the residential rates of SDLT, and that repayment claims based solely on a property’s condition are not valid.

HMRC says the decision confirms its long-standing view that if a property requires repairs but retains the fundamental characteristics of a dwelling, it is still suitable for use as a dwelling and attracts residential rates of SDLT.

A key factor in determining suitability is whether a property had been previously used as a dwelling.

HMRC now says it is taking decisive action on spurious SDLT repayment claims, using civil and criminal powers to deal with the minority who undermine the tax system.

Anthony Burke, HMRCs deputy director of compliance assets, said: “The Court of Appeal’s decision is a major win, protecting public funds.

“Homebuyers should be cautious of allowing someone to make a Stamp Duty Land Tax repayment claim on their behalf. If the claim is inaccurate, you could end up paying more than the amount you were trying to recover.”

Anyone who is unsure of the rules should check the SDLT guidance on GOV.UK.

‘Side hustlers’ urged to get tax returns sorted now

HMRC is encouraging people with additional income streams to understand their tax obligations and get ahead of the January deadline rush.

If you earn more than £1,000 from additional income, you may need to register for Self Assessment.

Filing now means you will know your tax situation sooner and can spread payments over time.

So-called ‘side hustles’ can range from online selling and content creation to dog walking and property rental.

The £1,000 threshold is key: anyone who earns more than this from their side hustle in a tax year may need to register for Self Assessment and complete a tax return. This includes gains or income received from cryptoassets.

New entrants to Self Assessment must register to receive their Unique Taxpayer Reference.

HMRC research has shown many people are unaware that they may owe the taxman money for their additional income streams.

Myrtle Lloyd, HMRC’s director general for customer services, said: “Whether you are selling handmade crafts online, creating digital content, or renting out property, understanding your tax obligations is essential.

“Filing early puts you in control – you will know exactly what you owe, can plan your payments, and avoid the stress of the January rush.

“You don’t need to pay immediately when you file – you have until 31 January to settle your tax bill.”

The deadline to submit a Self Assessment tax return online and pay any tax owed for the 2024 to 2025 tax year is 31 January 2026.

Early preparation is particularly important for sole traders or landlords with a qualifying income over £50,000, as they will also need to get ready to start using Making Tax Digital (MTD) for Income Tax from April 2026.

This will require digital record-keeping and quarterly updates using compatible software.

• To discuss any issues raised by this article please contact me on 01772 430000